Privacy Policy

1. Information We Collect

We may collect information in the following ways:

• Information you provide: Name, email address, company name, job title, and other contact or profile details when you fill out forms, request demos, or contact us.
• Usage data: How you interact with our website and services, including pages visited, features used, and general usage patterns.
• Technical data: IP address, browser type, device information, and similar technical identifiers.
• Business data: When you use our automation and simulation services, we may process operational or aggregated data you provide in connection with those services, in accordance with our agreements with you.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services
• Respond to your inquiries and support requests
• Send you relevant updates, marketing (where permitted), and product information
• Analyze usage to improve our products and user experience
• Comply with legal obligations and protect our rights
• Train and improve our AI models only where permitted by our agreements and applicable law

3. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and understand how our site is used. You can control cookie settings through your browser. Disabling certain cookies may affect some site functionality.

4. Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (under strict confidentiality and data protection terms)
• Legal or regulatory authorities when required by law
• Other parties with your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption at rest and in transit and access controls. We are committed to maintaining strong security practices in line with industry standards.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is consent-based
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us using the details below.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Vistro Technologies (ABN 30 210 922 804)
Via our contact form on our website.